Shanghai Chengcheng Information Technology Co., Ltd. · The team has been established for 20 years, dedicated to R&D.

Solution for rapid recovery and unified O&M of enterprise production-line terminals

Targeting production-line workstations, quality-inspection terminals, and dashboard terminals, it focuses on solving line-stoppage risk, recovery time, and unified management across multiple workshops.

Project Goals

  • Standardize endpoint environments and reduce configuration drift
  • Automate high-frequency O&M actions to reduce manual workload
  • Make operational status visible, traceable, and reviewable
  • Expand to new scenarios faster and shorten go-live time

Core Software Features

Common Challenges in This Scenario

Endpoint failures on the production line carry a high risk of line stoppage

Workstation desktops run locally and keep running offline; a faulty terminal restores in about 30 seconds or is swapped for a spare that boots straight into use, with key stations prioritized by group and faults alerted in real time.

Endpoint versions and configurations vary widely across workshops

One master image manages terminals of many brands and ages, with BIOS and UEFI on the same image; cache versions are checked automatically per machine, so any machine missing the new version stands out.

Change and troubleshooting windows clash at peak times

Updates run silently in line-stop windows: the screen is locked, the download window hidden, and the machine shuts down on completion; differential updates with resumable transfer keep production hours free.

High labor cost for on-site inspection and standby

Hardware status (temperature, SSD health, power-on hours) is collected automatically with alerts, the mobile app handles remote inspection and fixes, and restarts and mode switches go out with one click.

List of deployable capabilities

Unified Delivery

Standardize the onboarding of new terminals through image pools, templated policies, and group management.

Automated Operations & Maintenance

Scheduled tasks cover actions such as updates, cleanup, power on/off, and inspections, reducing repetitive manual work.

Permissions & Auditing

Tiered authorization by department, user, and role, with audit trails for key operations to meet traceability and compliance requirements.

Visual Monitoring

The operations dashboard, screen monitoring, and statistical reports work together to pinpoint problems and support O&M reviews.

Device Linkage

Connect IoT devices to coordinate endpoint policies and environment control.

Mobile On-Duty

Handle high-priority incidents via the Mini Program and remote capabilities to boost response efficiency.

Implementation Path Recommendations

01

Inventory endpoints, network, software versions and organizational permissions to establish a baseline of the live network.

02

Define templates and policies by business priority, completing the minimum viable closed loop first.

03

Run a small-scale pilot to validate compatibility, stability, and the rollback mechanism.

04

Migrate and go live in phases, keeping a parallel window and continuously monitoring key metrics.

05

Establish weekly/monthly review cycles to continuously optimize templates, tasks and permission policies.

Recommended features to deploy first

Common questions about production lines

The line can't stop, so how are systems updated?
Updates are scheduled to run silently in line-stop windows: the screen locks, the progress window is hidden, and the machine shuts down or restarts afterward; image differential updates and resumable transfer pick up where they left off after a power cut.
How do you manage workstation terminals that aren't allowed on the internet?
Set the network policy to "LAN only": control and image distribution both happen inside the internal network, and terminals never need to go out to the internet.
Can old industrial PCs still be managed?
Older BIOS models and Win7 x86 systems are supported, one image manages old and new terminals together, and machines with small disks can use half-cache mode to extend capacity onto the server.
What happens to the line when a terminal breaks?
A spare machine boots and pulls the image from the server to go live, and the broken one is taken away for repair; system-level damage is fixed by a restore in about 30 seconds, with no reinstall on site.

First turn high-frequency issues into standard procedures, then expand to more scenarios

Based on your existing network conditions, you can first deploy a batch of the "highest-value" modules, then continue expanding at your business's own pace.

Page update date: 2026-06-30